Meet the Team

Large Claim Sales Team

Meet the Large Claims Solutions Sales Team

Our Large Claims Solutions sales team is BCS’s primary points of contact for stop loss, reinsurance, gene therapy, and other self-funded insurance options. Find out more about them, and the products we offer: About the Team: Matt GibsonNational Sales Director, Stop Loss Channel Development Email: [email protected] Matt has nearly 10 years at BCS, with extensive…

Continue Reading

Ancillary benefit solutions sales team

Meet our Ancillary Benefit Solutions sales team

Our ABS sales team helps us deliver on our mission to make Blue better, and improve affordability and access to care through our ancillary health insurance options. Products like EssentialCare Accident, Critical Illness and Hospital Indemnity protect the financial wellbeing of healthcare consumers, and can provide peace of mind in the case of unexpected or…

Continue Reading

Q&A with Drew Neslin

Q&A with Head of Ancillary Benefits Drew Neslin

Earlier this year, Drew Neslin joined BCS as Head of Ancillary Benefit Solutions (ABS). Previously Vice President of Voluntary Sales (Southeast Region) for Aetna/CVS, Drew is now responsible for developing, implementing, supporting, and ensuring the goals of the award-winning ABS segment at BCS – which includes accident, hospital indemnity, a first-of-its-kind critical illness product, and…

Continue Reading

July 18 is Insurance Nerd Day

There’s a lot more to working in insurance than you might think. In honor of Insurance Nerd Day (July 18), we asked some of our self-proclaimed nerds at BCS and MRM what they love about working in the industry. Check out what they had to say below! “I love building things that makes peoples’ lives…

Continue Reading

BCS Sales Team

Meet the BCS Sales Team

The BCS Sales Team continues to grow as our products and solutions evolve to support multiple markets. Take a few moments to learn more about our amazing employees and how they can support you! Pete LaioVice President, Business Development Pete Laio has been with BCS for over 13 years with 30 years of industry experience.…

Continue Reading

Pulak Award

The 2022 Christine Pulak Award Winner (Part 2)

Last week, we announced the co-recipients of this year’s Christine Pulak Outstanding Service award – Sasha Jimenez, Marketing Operations Manager, and Linda Wati, Creative Services Manager (both of the Marketing Department). To help you get to know the honorees, we’ve asked them a series of questions – with a twist. We’ve asked Linda to answer…

Continue Reading

Meet the Team – Actuarial, Specialty Underwriting & Reinsurance

Our last, but certainly not least, spotlight of the month features Dustin Adams, Director, Specialty Underwriting & Reinsurance in our Actuary department. Dustin works in our large claims solutions area as the director of the Excess of Loss (XOL) Pool, and also has responsibility and oversight for BCS’s Property & Casualty (P&C) reinsurance coverage. Learn…

Continue Reading

Meet the Team – Enterprise Risk Management

BCS team member Edyta Murzanski gives us some insight into what she loves most about her job as Senior Enterprise Risk Analyst, her Polish-American heritage, and what she wanted to be when she grows up (hint: it wasn’t risk management). Read on for more — Q: What do you like most about your job? A:…

Continue Reading

BCS New Work Experiences - Office, Remote, Flex

New Work Experiences

After successfully transitioning all employees to remote work at the height of the pandemic, BCS leadership began reimagining a new work experience for 2021 that could provide contemporary work experiences that meet the demands of a dynamic marketplace. At BCS, our work – finding simple, agile solutions to problems and operationalizing them efficiently and effectively…

Continue Reading

Blanca Acevedo

Meet the Team – Finance, P&C Operations

We’re committed to being united, which means being inclusive, celebrating intersectionality and learning about each other’s history and heritage. This past month (September 15 – October 15) was National Hispanic Heritage Month, and internally, we celebrated by handing over the virtual microphone to a few BCS teammates to help us connect, learn, and appreciate the important…

Continue Reading

Meet the Team – Product Development

September is Life Insurance Awareness Month, and who better to feature than Product Development Specialist (and life insurance product guru) Elizabeth Cherian. Below, Elizabeth gives us insights into her department, a project she’s focused on, and how she starts each day (hint: it involves a lot of coffee!). Q: How do you prefer to start…

Continue Reading

Meet the Team – Service

Chris Kurtenbach, VP, Service & Operations, and his team are responsible for service operations at BCS, including P&C claims, policy issuance, agent appointment, clinical claims review, data analytics, service partner management, and ancillary underwriting. Chris is also a key player in our high cost claimant strategy, and recently spoke at the 2021 RiskNavigator Conference on…

Continue Reading

Meet the Team – IT

This month, BCS sits down with our new Vice President, Information Technology, Wendell Ferguson. Wendell joined BCS in May, and has hit the ground running ever since. He took a break from his busy schedule to give us a peek into his first few months at BCS, his priorities for the department, and his first…

Continue Reading

Meet the Team – Finance

This month, BCS team member Jennifer Mark shares a peek into her role as Finance Analyst. Q: Describe your/your team’s role at BCS. A: My team’s main responsibilities are GAAP financial reporting, investments, and federal and state taxes. My primary focus is on GAAP financial reporting.  I book or review the activity of some of…

Continue Reading

Meet the Team Mehb Khoja

Meet the Team – Mehb Khoja

Following the recent announcement that Mehb Khoja, President of MRM, was named Chief Actuary of BCS, we asked him to share some insights into his typical day, his career journey, and how the cultures of the two companies compare. Q: As President of MRM, and Chief Actuary of BCS, what does a typical day look…

Continue Reading

Meet the Team Martha Barajas

March Meet the Team – Underwriting / Christine Pulak Award Winner

Earlier this month, Martha Barajas was named the 2020 Christine Pulak Award Winner. Martha joins an esteemed list of BCS employees who have received this award, named to honor a late employee, Christine Pulak, who exemplified outstanding service and all the qualities recognized in our culture during her many years of service with the company.…

Continue Reading

Jamal Mason - Senior Corporate Services Technician

Meet the Team – Corporate Services

With more than three decades of service (32 years and 8 months, to be exact!), Senior Corporate Services Technician Jamal Mason reflects on the biggest change he’s seen during his tenure at BCS, and how he looks forward to contributing as part of the company’s Diversity & Inclusion Team. Q: Describe your/your team’s role at…

Continue Reading

Melody Bautista, Director Clinical Data Analytics

Meet the Team – Case Management

From new product launches to partnerships with 2nd.MD and the National Hemophilia Foundation, there’s a lot going on in our Large Claim Solutions vertical. Director of Clinical Data Analytics, Melody Bautista, shares what she’s been working on, and is the perfect example that no two days are the same here at BCS! Q: Describe your/your…

Continue Reading

Christopher Halsey

Meet the Team – Service and Operations

This month, Chris Halsey, director, Service Partner Management (and resident “Top Gun” enthusiast), shares some of the projects he’s been working on, and how he’s adapted to virtual vendor and relationship management. Q: Tell us about a project you are working on.    A: I continue to work on refining our new administrative platform, and configuring…

Continue Reading

Meet the team - Nadia Nelson - Director Business Development

Meet the Team – Business Development

This month, we learn about Director of Business Development Nadia Nelson. A month into her new role, Nadia shares what brought her to BCS and how her past experience with Blue Cross Blue Shield will help move her – and BCS – forward. Q: What do you like most about your job?  A: I am…

Continue Reading

Sasha Jimenez - Senior Communications Specialist

Meet the Team – Marketing & Communications

Internal communications are an important aspect of any company, but they are especially critical in the face of a pandemic. Sasha Jimenez, senior communication specialist, gives us a peek into some of the work she has done during the COVID-19 crisis to support BCS with communications, culture, and community service. Q: What does a typical…

Continue Reading

Meet the Team - Executive Assistant - Annette Chase

Meet the Team – Executive Administration

As Executive Assistant to our President and CEO, and an active member of several internal teams and committees, Annette Chase sees more of the company than most. Read on for her take on life at BCS, and the skills she needs to succeed in her role. Q: Describe your/your team’s role at BCS. A: I…

Continue Reading

Meet the Team - Underwriting - Erica Pickens

Meet the Team – Underwriting

This month, Erica Pickens, Senior Underwriter, describes her team’s role at BCS, what she likes about her job, and more. Q: Describe you/your team’s role at BCS. A: Our main role is to evaluate each group risk and ensure that the risks are appropriate and consistent with underwriting guidelines and state regulations. We also review…

Continue Reading

Policy Issuance Analyst

Meet the Team – Service

Hear from Jonathan Jimenez about his Compliance Analyst role, and the skills needed to succeed at BCS. Q: What does a typical day at BCS look like for you? A: On Mondays I work from home in my pajamas so that’s nice. Besides that though, everyday consists of issuing policies, whether it be Limited Benefits…

Continue Reading

Tim Medema

Meet the Team – Enterprise Risk Management

This month, we feature Assistant Vice President, Risk Management, Tim Medema. Read on for a day-in-the-life of the Enterprise Risk Management team. Q: Describe your/your team’s role at BCS. A: The Enterprise Risk Management (ERM) team is responsible for performing the risk assessment for BCS, monitoring the results and controls to ensure that the Company…

Continue Reading

Meet the Team - Carmen Maldonado - Corporate Services

Meet the Team – Corporate Services

We are kicking off 2020 with a look into our Corporate Services Department. For many, Corporate Services Assistant, Carmen Maldonado is the first person they speak with when calling or coming into our office. Q: Describe your/your team’s role at BCS. A: My team’s role at BCS is to deliver the best service for all…

Continue Reading

Ami Starks, Senior Accountant

Meet the Team – Accounting

We close out the year with a look into our Accounting department. Ami Starks, Senior Accountant, describes her team’s role at BCS, the skills someone needs to succeed, how she got started with BCS, and her favorite thing about the holidays. Q: Describe you/your team’s role at BCS. A: I am a Senior Accountant for…

Continue Reading

Peter Costello

Meet the Team – President and CEO

As you may have read in our recent press release, Peter Costello has been named President & CEO of BCS, effective December 1, succeeding retiring CEO Scott Beacham. This special edition Meet the Team serves as a more intimate introduction to Peter, where he shares what he’s learned over his two decades of experience in…

Continue Reading

Meet the Team Matt Gibson

Meet the Team – Sales

This month we meet Matt Gibson, Director, Business Development. Matt spends his days working with clients, so we asked him for his insights working on our Sales team. Q: What do you like most about your role? A: I love meeting new people and building relationships.  Some of the relationships have lasted for many years…

Continue Reading

Meet the Team Michele O'Doherty

Meet the Team – Compliance

Our June Meet the Team post features Michele O’Doherty, Manager, Policy Development and Issuance. Read on as Michele gives us a peek into the Compliance Department. Q: Describe your/your team’s role at BCS. A: The Compliance team’s role in the organization is very diverse. We provide direction and support in the development and filing of…

Continue Reading