This month we feature Tammy Kocher, director, Cyber Liability Underwriting, and the 2018 Christine Pulak award recipient.
Tammy was nominated twice for this year’s Pulak award. Nominators described her as a “positive force that services both internal and external partners” and an “infectious influencer” that people gravitate to for “personal touch and subject matter expertise.” Read on for more positivity and a peek into the daily life of a Cyber Underwriter at BCS.
Q: Describe your role at BCS.
A: I am the lead underwriter for our BCS cyber portfolio, which includes CyberBlue, our product designed for Blue Cross Blue Shield companies, and Excess Cyber Liability, where I work with companies of all shapes and sizes on an excess basis.
My role is a blend of technical underwriting (pricing and analysis of cyber risk), product management, account management, relationship management, and sales all rolled into one exciting role!
Q: What does a typical day at BCS look like for you?
A: There’s no such thing as a typical day. I like to say I have traded in my D1 Collegiate hoopster high-tops for my new sport “juggling” for the last 15 years in Cyber—and I could not be more thrilled.
The key for me every single day is connecting and educating, while bringing in new clients and keeping the ones we have very satisfied. I develop and foster connections with brokers and clients, analyze and assess risk, and manage the pricing strategy for our products, and more.
I also connect with my amazing internal teammates, as well as our extremely talented partners in London, in all stages of what I do to accomplish our goal. I am the conduit to being sure I get all our key partners involved.
Q: What do you like most about your job?
A: It all comes down to helping people. I work with the best brokers in the industry, the most passionate and sophisticated clients, and teammates that continue to inspire me to be my best and bring my best.
I am also very involved with my professional and personal network of cyber colleagues outside the company, I speak at many events, and I dedicate time to learning and reading about cyber threats, market development and news. No matter how long you’ve been in the business, there’s always an opportunity to learn and I am a proud and networked cyber nerd!
Q: You joined BCS in August 2016. What drew you to the company?
A: I was originally hesitant to leave a job I liked in the city for a role in the suburbs, but I saw the culture at BCS as one that would let me use my skills, and be a part of a very talented team. I was drawn to the “entrepreneurial role”, which would involve wearing a lot of hats, and company that BCS is. I went with my gut, and it was the best decision.
Q: As an underwriter, you assess risk. What’s the biggest risk you’ve ever taken?
A: I was given the opportunity to speak in front of the Secret Service and create a panel within my network to speak about cyber insurance. I speak at a lot of events, but this of course is at a super high-level of professional detail. It was an extremely gratifying experience – I learned as much from them as they did from me/us.