We are kicking off 2020 with a look into our Corporate Services Department. For many, Corporate Services Assistant, Carmen Maldonado is the first person they speak with when calling or coming into our office.
Q: Describe your/your team’s role at BCS.
A: My team’s role at BCS is to deliver the best service for all the company’s internal needs. This includes managing the front desk, answering phones, greeting guests, fulfilling print requests, ordering supplies, and so much more.
Q: Tell us about something new you are working on?
A: To better assist my team members with print job orders I am currently training on how to run our printer/copier machine.
Q: What skills does someone need to succeed in your role?
A: The environment at the front desk can change from being extremely busy with guests checking in, incoming calls, lunch orders being delivered to being completely quiet. Skills I would say are most needed for my position in order to succeed would be to master the art of multitasking.
Q: How long have you been with BCS?
A: I have been at BCS for 6 years. What keeps me here is the inspiration I receive from my Supervisor Kevin Mitchell who encourages me to strengthen my skills and build confidence in my position.
Q: Did you make a New Years resolution?
A: My New Year’s resolution is start doing yoga.
Q: In your role, you wear a lot of different hats. What is your best advice for balancing a multitude of tasks?
A: My best advice for my role is to have a positive and confident attitude. Being the face of the company is an important role to have which is why it is critical to greet everyone, not just outside guests, with a smile!
