Meet the Team – Cyber
This month we feature Tammy Kocher, director, Cyber Liability Underwriting, and the 2018 Christine Pulak award recipient.
Tammy was nominated twice for this year’s Pulak award. Nominators described her as a “positive force that services both internal and external partners” and an “infectious influencer” that people gravitate to for “personal touch and subject matter expertise.” Read on for more positivity and a peek into the daily life of a Cyber Underwriter at BCS.
Q: Describe your role at BCS.
A: I am the lead underwriter for our BCS cyber portfolio, which includes CyberBlue, our product designed for Blue Cross Blue Shield companies, and Excess Cyber Liability, where I work with companies of all shapes and sizes on an excess basis.
My role is a blend of technical underwriting (pricing and analysis of cyber risk), product management, account management, relationship management, and sales all rolled into one exciting role!
Q: What does a typical day at BCS look like for you?
A: There’s no such thing as a typical day. I like to say I have traded in my D1 Collegiate hoopster high-tops for my new sport “juggling” for the last 15 years in Cyber—and I could not be more thrilled.
The key for me every single day is connecting and educating, while bringing in new clients and keeping the ones we have very satisfied. I develop and foster connections with brokers and clients, analyze and assess risk, and manage the pricing strategy for our products, and more.
I also connect with my amazing internal teammates, as well as our extremely talented partners in London, in all stages of what I do to accomplish our goal. I am the conduit to being sure I get all our key partners involved.
Q: What do you like most about your job?
A: It all comes down to helping people. I work with the best brokers in the industry, the most passionate and sophisticated clients, and teammates that continue to inspire me to be my best and bring my best.
I am also very involved with my professional and personal network of cyber colleagues outside the company, I speak at many events, and I dedicate time to learning and reading about cyber threats, market development and news. No matter how long you’ve been in the business, there’s always an opportunity to learn and I am a proud and networked cyber nerd!
Q: You joined BCS in August 2016. What drew you to the company?
A: I was originally hesitant to leave a job I liked in the city for a role in the suburbs, but I saw the culture at BCS as one that would let me use my skills, and be a part of a very talented team. I was drawn to the “entrepreneurial role”, which would involve wearing a lot of hats, and company that BCS is. I went with my gut, and it was the best decision.
Q: As an underwriter, you assess risk. What’s the biggest risk you’ve ever taken?
A: I was given the opportunity to speak in front of the Secret Service and create a panel within my network to speak about cyber insurance. I speak at a lot of events, but this of course is at a super high-level of professional detail. It was an extremely gratifying experience – I learned as much from them as they did from me/us.