The Transformation Continues

Sue Lindquist

Measuring our “Pulse” helps us to analyze our corporate culture, then make positive changes in our organization so that we’re always evolving, always improving. And the data backs up what we already felt walking through the hallways–these changes work.


3-Year Pulse Wheels

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BCS Speaks at Denison Conference

Sue Lindquist

After featuring BCS in one of their Case Studies after a remarkable positive change in culture, Denison asked BCS to speak at their conference.

Watch as Scott speaks about the change at BCS.


BCS Speaks at Denison Conference

BCS- Culture Change Within from Denison Consulting

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Denison Consulting Case Study on BCS

Sue Lindquist

Leading a Dynamic Cultural Evolution from Within

In 2008, BCS Financial Corporation seemed to be on top of their game. Built on 60 years of success, they’ve enjoyed underwriting profits for the past 20 years and an A.M. Best Rating of “Excellent.” They seemed to have a solid foundation, so why change? “Why change?” asks Scott Beacham, President and CEO of BCS Financial, “Because our business sector is changing. As a multi-line insurance company licensed to do business across the United States, we’re operating in one of the most dynamic industries, in one of the most dynamic times in history.”

As Beacham joined the organization in 2008, healthcare reform was on the brink of becoming a reality and the landscape in which they were operating was about to change dramatically. BCS is owned by all Blue Cross and Blue Shield primary licensee companies. Collectively, these companies are both BCS’s governing body and their clients. Therefore, as Blue Cross and Blue Shield organizations change, so must BCS. The leaders at BCS recognized early in their evolution that they had to change. And change they did!


BCS Case Study
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